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Terms and Conditions |
Deep Water Creative Solutions |
All services provided by Deep Water Creative Solutions are subject to the following terms and conditions. These conditions have been put into place to protect both you the 'client' and 'Deep Water Creative Solutions'. For all additional costs and all maintenance costs, please refer to our downloadable price list on our Services page. Mock-up website & Quotations A deposit of $100 will need to be paid upfront and this amount will be deducted from the final balance. We will then discuss your website requirements with you and ask you to complete a questionnaire. On receiving the completed questionnaire we will then build you a mock-up website. Once you have viewed the mock-up website and requested any changes, we will then build your website. Please be advised that all initial quotes provided by Deep Water Creative Solutions are valid for 1 month. Once that period expires, you will need to start the process again and you will incur another deposit of $100. Charges & Fees The remaining balance will be due upon acceptance of the completed web development project before it is released to the client or published on the internet. Payments can be made by direct bank deposit (preferred), cheque or into our Paypal account (details can be supplied on request). Website Content Clients are required to ensure that the content of their website meets all the current Australian legislation regarding publications. The client shall further indemnify Deep Water Creative Solutions in respect of any claims, costs and expenses that may arise from any material included in their site by Deep Water Creative Solutions at the client's request. Deep Water Creative Solutions reserves the right not to include any material supplied by the client if Deep Water Creative Solutions deems it inappropriate or offensive. Unless otherwise specified, all text, images and materials to be incorporated in the website shall be supplied by the client in electronic format, delivered on CD or via email, within fourteen days of acceptance of the free quote. Content received after this period will incur extra charges (see website maintenance rates). Proof reading the supplied text and acceptance that it is correct is the responsibility of the client. Website Hosting At this point in time Deep Water Creative Solutions do NOT provide the facility to host your website. We do investigate and recommend different companies that can provide this facility for you within Australia only. Domain Names The client understands that they must purchase a website domain name from a Domain Name registrar. The client may accept the recommendation of Deep Water Creative Solutions for domain name selection but this is purely up to the client's discretion. If the client already has a domain name registered, Deep Water Creative Solutions can recommend a company to transfer their domain to for web hosting as well. Copyright & Ownership Deep Water Creative Solutions retains copyright to all completed website design projects produced by Deep Water Creative Solutions. The client will be granted rights to use the web design project as a website, upon final payment of all incurred fees for production of the web design project. Where a client decides they wish to move their website to another web designer, the client can purchase the code and all associated documents, photos associated with the website will be returned to them. In addition, all relevant userid’s and passwords will be supplied once payment is received. To discuss this further, please contact Deep Water Creative Solutions. Alterations Deep Water Creative Solutions will not accept any responsibility for any alterations performed by either the client or a third party which cause errors in the website. Such alterations include, but are not limited to, additions, modifications or deletions. If Deep Water Creative Solutions is required to correct any errors resulting from such alterations, the client will be charged the current website maintenance rate. Development & Delivery Deep Water Creative Solutions understands the importance of completing projects in a timely manner. We normally complete all projects within two weeks of receiving the deposit along with complete website content. If not all of the website content is provided by the client, then Deep Water Creative Solutions will not be responsible for any delays in implementing the clients web design project. Liability Services purchased from Deep Water Creative Solutions are provided "as is" without warranty of any kind that the web design project will be uninterrupted or error free. In no event shall Deep Water Creative Solutions be liable to the client for any direct, indirect, special, punitive, incidental, or consequential damages arising out of the use of the website, services, and/or goods provided to the client. This includes, without limitation, lost profits, business interruption, loss of data or other losses directly resulting from the use of the website, services, and/or goods provided to the client. The entire risk as to the quality and performance of the web design is with the client. Acceptance Please note that by paying your deposit, you are agreeing to all of our terms of service as written here. If you do not agree with any element of our Terms of Service, please do not contact us for a quote or for web design services. Deep Water Creative Solutions reserves the right to change or update these terms at any time without prior notice. Last updated 28 December 2009 |