Deep Water Creative Solutions

Client Information

Deep Water Creative Solutions respects the privacy of your personal information and is committed to
ensuring its proper collection, storage, use and disclosure. Under no circumstances will information be sold
or made available to marketing agencies or similar parties. The following statement addresses relevant
privacy issues for Deep Water Creative Solutions. However, if you have any further questions relating to
this privacy statement, please do not hesitate to contact us by email on:
deepwatercreativesolutions@hotmail.com

Information Deep Water Creative Solutions collects

Deep Water Creative Solutions collects different information about you at different times. There are 2 major
categories of information that is collected:

a) Information needed to fulfil and supply our services
On initial registration or query for service by you, we request information including your primary and
secondary contact name, business name, address, telephone number, email address, domain name. When
you contact Deep Water Creative Solutions we may make a record of telephone conversations with you for
record keeping and administrative purposes, as well as keeping a record of all electronic (email)
communications we have with you.

b) Information stored by 3rd party organisations
Personal information on a clients web site that is hosted by our affiliated 3rd party hosting company ("Dot
Easy Australia" TM). Dot Easy Australia collects the following types of information for statistical purposes
about visitors to your website:

• the number of users who visit the website
• the date and time of visits
• the number of pages viewed
• traffic patterns

All of the data collected remains anonymous and Deep Water Creative Solutions will make no attempt to
identify users. The purpose of this information is to evaluate the performance of the website and to improve
the content and format for its users.

This information, whether it has been provided voluntarily or not, will not be used by nor will it be released
by Deep Water Creative Solutions in any manner, and it will be kept strictly confidential, unless we are
required to release the information by law.

The purpose and usage of information collected

Deep Water Creative Solutions will not use your personal information for any purpose you would not
reasonably expect us to. Your information may be used to enable us to enhance our relationship with you,
however it is your decision whether you wish to provide us with the information necessary for this service.

The information we collect may be used but not restricted to the following:

• product fulfilment
• service fulfilment
• for billing purposes
• sales support

We will treat all information we collect from you as strictly confidential. Deep Water Creative Solutions does
not rent or lease its customer lists to third parties. We will not reveal, disclose, sell, distribute, rent, licence,
share or pass onto any third party (other than those who are contracted or supply services to Deep Water
Creative Solutions) any personal information that you may have provided to us unless we have your
express consent to do so, other than in the circumstances set out in the next paragraph.

We will disclose your personal information, without notice or your consent, only if:

• We are required to do so by law or in the good faith belief that such action is necessary to conform with
the laws, applicable code of conduct or legal process served on us in relation to our business or web site;
• To protect and defend the rights or property of Deep Water Creative Solutions;
• If we consider it necessary to do so in order to enforce or apply the terms of any of our agreements with
you;
• If we sell our business or part of it; and
• In extreme circumstances, to protect the personal safety of users of Deep Water Creative Solutions
services, its web site, our staff or the public.

Security

Deep Water Creative Solutions take reasonable steps to ensure that your information is secure from any
unauthorised access or disclosure, and at all times complies with the federal privacy laws. Our security and
privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have
access to the information provided by our clients.

Complaints and enquiries

If you have any issues please contact us on by email on deepwatercreativesolutions@hotmail.com if you
believe:

• someone has gained access to your personal information
• we have breached our privacy obligations or your privacy rights in any way
• you would like to discuss any issues about our privacy policy

We will try to satisfy any questions you have and correct any errors on our part.

Changes to our privacy policy

This information relates to our current privacy standards. We may vary our privacy statements from time to
time. We will notify you of these changes via the website www.deepwatercreativesolutions.com.au